This policy outlines how we deliver your online course or consulting services purchase and what to expect in terms of access and returns.
Delivery:
Digital Products: Since our courses are digital, you’ll receive immediate access to all content upon successful purchase. This includes workout plans, video tutorials, nutritional guides, and other resources (depending on the course). Access will be granted through your registered account on our website or platform.
Instant Access:
You can begin your fitness journey right away! There’s no waiting for physical products to be shipped.
Returns and Refunds:
Due to the digital nature of our products, returns are not applicable. Once you purchase a course, you have access to all materials.
However, we understand that situations may arise. If you’re unsatisfied with your course within [ timeframe, e.g., 30 days ] of purchase, you may request a refund. Please contact us at sgolod@icloud.com with your request and details about why you’re unsatisfied. We will review your request and respond accordingly.
Cancellation Policy:
You may cancel your subscription to any recurring courses at any time. Cancellation will be effective immediately, and you will no longer have access to new course content. Access to previously purchased course materials may be restricted depending on the specific program.
Customer Satisfaction:
We strive to provide high-quality fitness programs that help you achieve your goals. If you have any questions or concerns after accessing your course materials, please don’t hesitate to contact us at [ email address ]. We’ll be happy to assist you.
Additional Considerations:
You may want to add a section about course updates and add-on content. Will customers have access to future updates or additional materials included in their purchase?
Consider outlining technical support availability in case customers have issues accessing the course materials.
By clearly outlining your fulfillment policy, you can manage customer expectations and ensure a smooth experience for those purchasing your online fitness courses.
We’re here to listen to you! Fill out the form with your questions or ideas, and we’ll get back to you soon. If you prefer an immediate response, connect with us through our social media channels. Your project matters to us, and we’re ready to help bring it to life.